Reports and investigations into delayed or refused withdrawals and payment disputes.
3 articles
A high-stakes player has been waiting over six months for a large withdrawal, with the casino repeatedly requesting additional documents and citing pending compliance reviews.
A coordinated mass-closure of player accounts was triggered after a promotional event, with the operator citing unspecified "bonus abuse" terms to void all winnings.
A European consumer tribunal upheld a player's Visa chargeback claim against an offshore casino, a ruling that could open the door to thousands of similar disputes.